This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.britanniaminemuseum.ca (the “Site”).

Effective Date: October 3, 2024

1. Introduction

This Privacy Policy describes how the Britannia Mine Museum ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website, www.britanniaminemuseum.ca (the "Website"), or interact with us online. This policy complies with the Personal Information Protection Act (PIPA) of British Columbia.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address.
• Transaction Information: Details related to online ticket purchases, donations, and other transactions.
• Website Usage Information: IP address, browser type, pages visited, referring website, and other browsing data collected through cookies and similar technologies.
• User-Generated Content: Information you provide in reviews, comments, or feedback forms.

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing online ticket purchases and donations
• Responding to inquiries and providing customer service
• Sending email newsletters and promotional materials (with your consent)
• Analyzing website usage to improve functionality and user experience
• Complying with applicable laws and regulations

4. Disclosure of Your Information

We may disclose your personal information to:

• Third-party service providers who assist us with payment processing, data analytics, and other essential functions
• Legal authorities, as required by law or legal process

We have agreements with service providers requiring them to protect your information.

Under PIPA, you have the following rights:

• Access: You can request access to your personal information we hold.
• Correction: You can request correction of inaccurate or incomplete information.
• Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us using the information provided in Section 9.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect website usage information. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

6. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe we may have collected information about a child, please contact us at marketing@bcmm.ca.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at marketing@bcmm.ca